Demo

Lost money
to a scam?

We’ve recovered over £50 million
for fraud victims in the UK

FCA Regulated
£50m recovered

UK's best-rated
4,000+ customers

How it works

We’re here to help you along the way! Learn more about how it works.

You don't have to use Refundee and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself. Here’s a guide on how to do it yourself

Start your claim

1

The investigation

Our Fraud Investigators will assess your case to see if we can help.

2

The bank

Demo will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

3

FOS

If the bank refuses reimbursement, Demo takes your case to the FOS for an independent review, the final stage determining your refund amount.

About us

Learn more

Our experienced team has over 20 years combined experience working in industry for banks, the Financial Conduct Authority or the Financial Ombudsman Service.

Thousands of people across the UK have lost millions of pounds from scams. We want to help you get that back.

So we built Demo.

PEOPLE TRUST US

1000’s of people choose us to manage their claim

Here’s why:

1

Fair fees

If we’re successful we charge between 15% to 25% plus VAT depending on how much we recover. We only charge if your case succeeds.

2

£50m recovered

We’re proud to have recovered over £50 million for fraud victims. We could help you with your claim.

3

FCA registered

We’re regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.